> ## Documentation Index
> Fetch the complete documentation index at: https://docs.script.it/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing, credits, and usage

> Understand Personal and organization credits, Pro packages, on-demand usage, member caps, and recurring integration costs.

Script.it uses credits for AI model calls, script execution, and selected built-in integrations. Usage is charged to your active account: Personal or an organization.

## How credits work

Credits are consumed each time you interact with the AI agent, run a script, or use a credit-priced integration. Three things drive credit usage:

* **AI model calls** — every message to the agent, every script build, and every automated run that involves the AI uses credits proportional to the amount of text processed.
* **Execution time** — running script blocks consumes credits based on how long the execution takes.
* **Gateway integrations** — calls made through the **LLM Gateway**, **Social Media Gateway**, and **Web Search Gateway** consume credits when used.

Personal accounts start with free included credits. A newly created organization must choose a credit plan before it can run billable actions.

## Pro packages

Pro packages are recurring plan sizes. Each package includes a monthly credit allowance, premium models, and the option to buy additional on-demand credits.

See the [Script.it pricing page](https://script.it/pricing/) for current package sizes and monthly or yearly pricing.

<Note>
  Premium models require Pro. Credit-priced integrations use the active account's available credits.
</Note>

## Upgrade or change a package

Owners and billing admins can manage an organization's billing. Personal billing is available only to the account owner.

<Steps>
  <Step title="Choose the account">
    Switch to the Personal or organization account you want to pay for.
  </Step>

  <Step title="Open Billing">
    Open **Settings → Billing**.
  </Step>

  <Step title="Choose a package and interval">
    Select a monthly credit package, then choose monthly or yearly billing.
  </Step>

  <Step title="Complete checkout">
    Continue to Stripe and confirm the subscription.
  </Step>
</Steps>

Moving to a larger package on the same billing interval applies immediately and may be prorated. Downgrades, and any change of billing interval, take effect at renewal. You can manage payment methods, invoices, and cancellation through the Stripe customer portal.

<Tip>
  Script.it does not store your payment card details. Stripe handles checkout and payment methods.
</Tip>

## Additional on-demand credits

Personal owners, organization owners, and billing admins can allow usage beyond the plan at **\$0.12 per credit**. Set a monthly USD limit under **Settings → Billing → Additional on-demand credits**.

The limit is additional to the recurring package. When the active account uses its included credits and reaches its on-demand limit, Script.it pauses new billable actions until credits become available or the next credit window begins.

## Recurring integration credits

LinkedIn, WhatsApp, Telegram, and Instagram connections currently cost **50 credits per connected account each month**. The connection dialog shows the recurring cost before you connect.

Disconnecting does not refund the current month's charge. If a renewal cannot be paid, Script.it warns you before unlinking the connection.

## View usage

Open **Settings → Usage** to see the active account's credit status and daily activity.

* In Personal, you see your own usage and remaining credits.
* Organization owners and admins can expand **Organization usage** to review usage by member, script, and active trigger.
* Organization members and billing admins see only their own usage. If an administrator set a member cap, they also see that cap and its reset date.

Billing and usage are separate: **Billing** manages the plan and payments, while **Usage** explains where credits were spent.

## Member usage caps

Organization owners and admins can set an optional monthly cap for a member from **Settings → Organization**. The cap limits how many credits that member can spend from the organization's shared pool.

Clearing the cap returns the member to shared-pool-only access. A cap does not reserve credits for the member and does not change credits already used.

## What happens when credits run out

When the active account has no usable credits:

* New agent messages and billable script runs are blocked.
* Triggers cannot run until the account can spend again.
* A credit-priced integration cannot be connected if the account cannot cover its recurring charge.

The notice links eligible owners to Billing. Organization members without billing permission see guidance to contact an owner or billing admin. You can switch back to Personal if that account still has credits.

See [Organizations and active accounts](/account/organizations) to understand what changes when you switch accounts.